25+ Employees share what their job doesn't allow them to tell customers: 'Black Friday sales are not really sales'

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    r/AskReddit ⚫21 hr. ago 18 SeaDry2466 18 What does your job not allow you to tell customers?
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    really_affordable 23h ago I worked at a fancy hotel and was out front to greet people and assist upon arrival. We weren't allowed to say "Welcome back!" This was in place to protect those that decided to bring another spouse/partner/mistress/etc day after day to the hotel during their stay.
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    dylanr23 • 1d ago Our warranty is as long as it is because it will fail after the warranty
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    Chili919 • 1d ago In my country there are 2 main distributors of the products my employer sells. Us and the other company..which buys their products from us to sell them as theirs. I deliver a truck full of products every week to them. But we have to deny every connection to the other company.
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    Kalistoga • 1d ago I used to work for an adult live streaming site. A lot of women. would complain that they weren't getting enough traffic. It's because we would curate the front page and put certain women at the top. We were told to do this for women with large social media followings or worked for agencies that we had
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    partnerships with. A woman could also get their stream pushed to the bottom of the list for reasons too (looks, bad camera quality, bad wifi connection, etc). A lot of us also had "burner" accounts and the company would load up our wallets with tokens so we could tip certain women and make them think they were getting a lot of traffic/engagement.
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    HotSpinach • 23h ago I worked at a historic penitentiary in Phila., PA. At the bottom of the children's waiver, in fine print, it states that there are cell blocks that have not been abated for asbestos, and the old lead paint leaves a film of dust on everything. I got written up for pointing this out to a pregnant woman.
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    Purplociraptor • 1d ago There's a sticker in the window that we have ADT security, but we stopped paying for it since covid.
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    Dirk-Killington • 23h ago When I was in retail maintenance, I wasn't allowed to let the managers see the bill. That was for corporate eyes only. My theory was that if they knew how much I was making to change a lightbulb they would quit and go do that. Or maybe they would be good employees and change the lightbulb themselves, thus increasing the companies liability.
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    • onebowlwonder ⚫ 23h ago I was in charge of all of the keys for a navy base. Signing them out to contractors and TCNs, n such. There were probably around 300 keys for the whole base and every single one was the exact same key. When they set up the system no one realized that when they bought the same 300 locks it came with the same 300
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    keys. So I was basically giving out master keys to the base without no one ever knowing and I'm sure they have never replaced the locks. It passed a high level government inspection, those people didn't even notice all the keys were the same.
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    Myrusskielyudi • 1d ago Explicitly stating whether or not their child is likely to have learning disorders that need to get checked out even though I see them 5 days a week and have a wide variety of other children to compare to. It always has to be hinted at
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    Game72016 . 22h ago Edited 11h ago I worked for a big Japanese electronics manufacturer in a call center back in the early 90s. We were not allowed to say that a line of our tv's had bad tuners even though we all knew it and sent out countless free tuners to repair shops all over the country even for out of warranty products. I typed it so many times I even remember the part number, 1465371-11. EDIT: since so many people asked, it was a whole line of Sony tv's.
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    zackintehbox • 22h ago I work for a major US brewery and we have one beer that we put into two separate cans. One of them is a "premium" beverage (one of the most popular in the US top 5) and the other is an "economy" beer. It's the same stuff.
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    shavemejesus • 22h ago I grew up working for a family ice cream business. The restaurants that we sold bulk tubs of ice cream to thought it was home made by us. While we did make our own ice cream the 3-gallon bulk containers was product that we purchased from another company and sold at a high markup.
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    theRealTallguy2 • 23h ago I used to work for a medtech startup, writing an algorithm to detect if someone has passed away. Since we were not allowed to proclaim someone dead, we notify the healthcare workers that the person in question is showing 'unusual inactivity'
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    randomcanadian81 • 1d ago The door to the underground parking hasn't locked for 6 months lol so whether you are a member or not you can just go park down there for free. I wouldn't know Imao I still have to say it locks 11pm-7am but it doesn't currently.....
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    HereForTheSnacks . 23h ago Your kid needs a bath like yesterday.
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    . draggar • 23h ago Aside from legal / compliance (HIPAA etc.) and just general politeness things. I know Spanish (and English (primary)). I work in a hospital (IT department).
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    I am not allowed, under any circumstances, to translate for anyone. (Note: though, it is OK to practice my Spanish with other bilingual staff members - just nothing medical related).
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    StunningInfomercial • 1d ago That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don't know then you won't ask for a refund.
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    • 51542345. 1d ago Edited 23h ago Please keep wasting a 7 figures sum of VC on our stupid software project otherwise we all loose our jobs because we have no actual customers. We have nothing but garbage legacy code, no plan how to fix things, and our main manager is killing the company through incompetence.
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    SeeYoulnTrees • 23h ago "the reason I'm giving you smaller portions is because manager says so. Yes you had bigger portions another day because a different kitchen lead was in the back monitoring who didn't care. No we are out of that item, it'll be 10 minutes. No I can't grab from the other line. Yes I know the other day we grabbed some for you but the other manager allowed it and this one doesn't. ||
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    WhiskeyEjac • 21h ago I worked in retail management for many years, and can confirm that the average consumer has a 2nd grade understanding of math. Black Friday sales are not really sales. If an item costs $30 normally, they will run a promotion that is "3 for $90," and people will come in droves to buy out a product.
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    If a shirt is $20 and is normally "Buy 1 Get 1 50% off," (so $60 total for 4 units) the Black Friday Sale will be "Buy 3, Get 1 Free!", which is $60 for 4 units. You would be genuinely surprised by how many people don't do simple math and get excited by big signs.
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    • Suspect4pe 22h ago Any time there is a known issue we were not allowed to tell the customer it was a known issue. If you ever hear a customer service or tech support rep say, "none of our other customers are experiencing this problem" there is a good chance that it's a lie, especially if they offer that phrase up quickly. I haven't been in that game for a long time, but I did support for many customers, and they were all exactly the same.
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    GU A JA really affordable I worked at a fancy hotel and was out front to greet people and assist upon arrival. We weren't allowed to say "Welcome back!" This was in place to protect those that decided to bring another spouse/partner/mistress/etc day after day to the hotel during their stay. CHECK-IN IN

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